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HOW TO PURCHASE?

Last Updated on September 16, 2018

Ordering steps:

1) Place your order online

2) Check if your purchase requires an eye check

3) Pay & check out!

As easy as you imagine, select the quantity you want, be sure to check out the latest promotion and save from discounts! During check out, let us know if you have a valid prescription or you wish to visit our stores & partner stores for a free mandatory eye check.

Prescription lenses: Eye check needed.

Frame without prescription lenses: Not needed, however you are welcome for a complimentary fitting session to check if the frame is comfortable on your face.

Contact Lenses: Eye check needed. A valid prescription is needed to purchase contact lenses, all orders placed to us are verified by our team of Optometrists and Opticians.

You may cancel or change your order within 24 hours after placing an order.  Email us at contact@peoplesoptics.com or reach us on WhatsApp at +65 9018 5785.

If you are not satisfied with your order, you may email us at contact@peoplesoptics.com and we will arrange a return from you. You may be needed to return the products to our stores within 1 week.

For full return and refund policy, please visit here.

All orders should be processed within 1 working day with a confirmation SMS/Email. If you do not receive them, please contact us at contact@peoplesoptics.com immediately.

To keep our price low, as we currently accept:

  1. Online payment by credit/debit cards.
  2. Bank transfer
  3. Paynow/ Paylah

Eye check is important for you to allow us to access your eye health and fitting.

Prescription lenses: Eye check needed.

Frame without prescription lenses: Not needed, however you are welcome for a complimentary fitting session to check if the frame is comfortable on your face.

Contact Lenses: Eye check needed. A valid prescription is needed to purchase contact lenses, all orders placed to us are verified by our team of Optometrists and Opticians.

You may note that the following online channel are not recommended to purchase from:

-Online websites with unknown background. These websites usually operate behind the scene and operate from overseas

-Websites that do not provide aftercare service and require valid prescription for purchase

-Websites that do not require valid prescription.

A valid prescription can be obtained from us. 

For contact lenses: They are available in different sizes and fitting measurements. Suitability of contact lenses for your eyes must be determined by an Optometrist or Ophthalmologist. By ordering from us, you confirmed that you have a valid prescription/ to get a valid prescription from our free eye check. During the eye check, our eyecare professional will assess your eye condition and may ask for your eye health history and general health, then we will establish a suitable contact lenses that is best for your eyes.

For prescription eyewear with lenses: To ensure a comfortable pair with the best corrected vision, we would like to invite you to our stores for a free-of-charge eye test and check before we can dispense the eyewear to you. However, if you have a valid prescription, we will then dispense it to you.

For prescription lenses: All prescription lenses sold in our online store do not have the option of entering your prescription, therefore a physical eye check is needed before we can dispense the lens to you. To prevent damage of prescription lenses, prescription lenses must be collected from stores.

STILL HAVE QUESTIONS? CONTACT US

CONTACT US

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